Prime Wholesale Support
Welcome! Prime Wholesale is the #1 global platform for Nepali e-commerce. Our online store is the best place for Indian and Nepali groceries, clothing, jewelry, handicrafts, and home decor products in the lowest prices. Learn more about our mission
Yes. We sell and ship thousands of authentic Nepali products online and in store. Items sold by us will state "Sold by Prime Wholesale" in the product listing.
Yes. We offer a Marketplace platform on our website. Any Nepal-based supplier or wholesaler is welcome to offer their products via our Marketplace, given that the products aren't already listed and are subject to our approval. If you would like to join our marketplace, click here to learn more.
Check the product listing. Each product page will contain the seller name. From there, you can visit the seller page and view their products and policies.
Yes. There are two ways you can sell on our website:
Option 1 - Sold by Prime Wholesale. We buy your products and sell them under the "Prime Wholesale" name. We take care of product listing, fulfilling orders, shipping, managing inventory, and customer service. You just provide your product to us, and we take care of everything else. If you would like to get started with this method, please call us at 443-653-3081.
Option 2 - Sold directly by you on Marketplace. You sell your products directly on our Marketplace platform as a third-party seller. You are responsible for product listing, fulfilling orders, shipping, managing inventory, and customer service. If you would like to get started with this, method, you can register for a seller account today.
The startup cost for a seller account with Prime Wholesale is free of charge, and there are no hidden fees or charges to start selling on our platform. However, sellers are required to pay a monthly membership fee of $100, which gives them access to various seller tools and resources to help them grow their business to a global audience and increase their sales.
Products sold by Prime Wholesale will ship from our Baltimore, MD office.
Products sold by third-party sellers in our Marketplace will ship from different locations, which is available to view on their individual storefronts.
Yes, during our current promotional period, all orders over $250 containing items sold by Prime Wholesale are eligible for free shipping.
Third-party sellers on our Marketplace may also have free shipping promotions. Please check the individual seller pages for more information.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders will usually take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If your order is from a third-party seller, make sure to check their shipping policies for updated information.
For orders fulfilled by Prime Wholesale, we use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Learn more about our return policy
For products sold by third-party sellers, please make sure to check their respective return policies.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
If you would like to order any Nepali product that is not listed on our website, we can still try and get the product to you! Please contact us at (443) 653-3081 or firstname.lastname@example.org for more information.
We accept all common payment methods like Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and more. Our credit card transactions are PCI-certified and 100% secure.
Don't see your question?
Feel free to contact us, we're more than happy to help!